Walgreens

Mary Graddy
5 Star
I’ve always been a fan of this Walgreens! They always have items stocked and the most fun holiday section. To top it off, I just had the most pleasant experience with the gentleman at the register. Very nice, thoughtful, helpful and respectful.
Thursday 19th September 2024

Niah Fulford
1 Star
Needed a midday snack, so I went next door to Walgreens to grab some cookies. I got Oreos, Lorna Doone & Wafers, as you can see the label says 3/$5. When I get to the register, the wafers don't ring up the sale price. Manager Jolly is called to the front. She proceeds to tell me the sale is for Nabisco obviously, and these are Keebler. Ma'am I know the difference however your store tag is placed in front of these right in front of the counter so it is not my fault and you should honor what the tag says. She continues to attempt to explain what I should have done by getting three of the same brand instead of stating as a Manager it was their mistake they apologize and will honor the tag and even say thank you for bringing it to their attention. But it took like 5 unnecessary minutes for her to correct the transaction so I could pay and leave. Damn I wish a CVS had been across the street bc I would have gotten my stuff there. I so didn't appreciate the back and forth that Jolly, shift, or store manager, whatever her title is had with me bc this could have been resolved much faster. I didn't want to get loud, but I be damn if you gonna try to educate me on the difference between Keebler and Nabisco, like two brands can't be combined on a sale. GTFOH she needs to do some retraining when correcting customer issues.
Monday 29th April 2024

Berjonia Marie
1 Star
I literally just came from this Walgreens to do a pickup order. Fahad or Farad, I don't remember the exact spelling of his name, but his name tag stated pharmacy tech.. He was super rude and clearly not having a good day. He was the cashier on register, and I showed him my name for the order like he requested and he told me I was at the wrong address.. Embarrassing me in front of customers. I went to my car and double checked, I was in fact at the right address. I went up to him once again, he magically found my order. I told him "thank you, have a great day!", no response. He didn't even greet me when I initially walked up. Very rude, and I would never want someone like that handling my medications either. Horrible customer service experience.
Sunday 9th June 2024

Autos of Atlanta
5 Star
This Walgreens in Brookhaven has really turned things around! They were extremely short staffed around the holidays in 2021, but now they have all new staff. I was able to get my prescriptions and free at home COVID tests very quickly! I love the covered parking garage when it rains! I will definitely be shopping here from now on!
Friday 10th June 2022

Arian Smith
1 Star
The customer service here is dreadful. I bought magazines for a project (the project ended up being cancelled) at a Walgreens far away (not in my city) so went to return them here a month and a half later, and the woman working up front gave me attitude and was horribly rude. Unfortunately I’ll have to go to a different Walgreens with my receipt and unopened magazines seeking a return. Ridiculous. What has happened to customer service in a CHAIN pharmacy giving me attitude for a viable return?
Monday 5th February 2024