Walgreens

Miscellaneous Mics
1 Star
Pharmacy tech stared at me like a toddler does when they see a disabled person for the first time in their life. You work not only with medicine but in customer service as well. I could do a great job as a host for a restaurant but if I treat customers like this pharmacy does I'd be fired. I hate this place but it's the closest one I live near
Sunday 1st September 2024

Erica Nelson
5 Star
Crystal W. is an exceptional Associate at this Walgreens! She's polite, she listens and she works to help Customers get what they came into the Store to get. She always greets me with a smile! I honestly think that Walgreens needs to appreciate their Employees more that go the extra mile and actually focus on the business' mission statement, "to champion the health and wellbeing of every community in America." Crystal exemplifies this, further than most. I've had several unpleasant experiences with some (NOT ALL) of the Pharmacists at this location but it doesn't take away from her dedication and diligence in actually going above and beyond to see that Customers are welcomed and appreciated in this store location. Despite this, I still applaud Crystal because she's the reason that I continue to spend my money at Walgreens. I do hope Walgreens' Executive Management takes note and surveys her on what she thinks needs to be changed, what she thinks that they can do better, how she feels about her role and what they can do to promote. Thank you. On the other hand, Pharmacist Amanda B. is rude and doesn't care. Her tone is always from an annoyed place and she always looks as if you're bothering her and her customer service is horrible. I've seen other Customers have issues with her (right in front of my face) when I've come for my scripts. She's not reprimanded for her behavior and Walgreens doesn't take these complaints as serious as they need to be taken; the Regional Director said that he'd handle it but turns out I didn't hear any resolve in this and I know several Customers have complained, even before me. (Not acceptable) However, Pharmacist Andrew is so nice and a pleasure to speak with and doesn't cut you off nor is he rude. He has good "bedside manner" and really seeks to listen and works to respond, appropriately. Thank you.
Friday 5th July 2024

nicole lashley
1 Star
The pharmacist is beyond rude and needs to learn some customer service , her name is Amanda she needs to learn customer service and how to interact with general public . I called to ask if they had 2 prescriptions, before i dropped it off and had to wait on medication, she is yelling in the background to her tech , about who is that asking about medication - excuse me , did i just hear right like she is working at a fast food restaurant. she was annoyed that i was asking simply was medication in stock. She has been reported , he attitude is disgusting
Wednesday 29th May 2024

Maureen Martin
5 Star
10 stars to Andrew, the pharmacist!! He was so patient and kind and worked diligently to get our prescriptions filled. Was very busy with everything else...but was able to get filled even though our Part D insurance company made it nearly impossible!! GIVE THIS GUY A RAISE!!
Thursday 15th February 2024

Aaliya Bashir
5 Star
This is my neighborhood Walgreens and it’s always a great experience. Today was especially pleasant with my interaction with Nahid in the photo department. She was a huge help to provide the products that I had a hard time receiving at another location. I truly appreciate her patience and expertise.
Saturday 9th October 2021